Ratings & Reviews

Overall Rating

5
(42 reviews)
88.1% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

submitted by Defrim R. - |Recommended: YesVery Professional, Clean, and Organized — We have no complaints other than the normal construction and train noise, but management have done a great job to minimize the noise. We are happy here and would recommend to family and friends.
response from property -Thank you for your feedback, Defrim. We are happy to hear that you have no complaints while we really apologize for the noise! Our team works really hard to provide you the best quality of service and lifestyle. Warm Regards, The Synergy Management Team.
submitted by Gabriel R. - |Recommended: YesGreat — That it is very nice And filled with young professionals.
response from property -Thank you for your nice review Gabriel. Our team works extremely hard to to keep our homes well maintained. Your continued encouragement is appreciated. Please feel free to stop by the office to let us know how we can continue to improve in our community. The Synergy Management Team.
submitted by Mary O. - |Recommended: YesSynergy — We moved in approximately 1 month ago and thus far we have been very impressed. Everyone was very helpful during the move in process and quickly fixed an issue with our fridge. We are super impressed with all the amenities and the quality of our unit. We love it here
response from property -Thank you for taking the time to post your review Mary. We're very glad that you are enjoying our community. Our team works extremely hard to to keep our homes well maintained. Your continued encouragement is appreciated. Please feel free to stop by the office to let us know how we can continue to improve in our community. The Synergy Management Team.
submitted by Mohammed A. - |Recommended: YesOk — ok
response from property -Thank you for your review Mohammed! We would love to hear any feedback and how we can earn the last star. We are here to serve you and make sure you experiencing a 5 star residency. The Synergy Management Team.
submitted by Zachary C. - |Recommended: YesSynergy Review — Grounds are clean and well kept. Staff is friendly, helpful and diligent.
response from property -Thank you for leaving us a review! We are glad you are enjoying our community. We pride ourselves on our grounds conditions, we are happy to hear you are loving the staffing as well. If you have any other feedback, please contact us. Thanks again! - Synergy Management Team.
submitted by Moin B. - |Recommended: YesVery Neat and Clean Apartments with lots of humming noise — Very Neat and Clean Apartments with lots of humming noise. This noise is the only drawback of these apartments, I had complained many times and they had looked into it, but this noise was constant. Looked like it was coming from the vents which had huge blowers which would cause noticable and annoying humming noise. Many nights I could not sleep because of this.
response from property -We are so sorry to hear that you are annoyed by the noise Moin! Please feel free to reach out to our Leasing Office or our Resident Satisfaction Manager at residentsfirst@fred-inc.com to work with you through this constant issue. We are here to serve you and make sure you experience a 5 star residency. The Synergy Management Team.
submitted by Catharine S. - |Recommended: YesSynergy is Great — It's a lot of fun living here. Everyone has friendly dogs and personalities The staff is amazing as well
response from property -We love your review Catharine and very much appreciate your feedback. We are here for you should you need any assistance. Warm regards, The Synergy Management Team.
submitted by Stephanie M. - |Recommended: YesStrongly recommend. — This is a great apartment complex. Many young professionals and it’s beautiful inside and outside. The staff is also very accommodating and kind.
response from property -Thank you for your time to provide your feedback about Synergy. We appreciate our residents, and your input is valuable. Should there be anything our team can do to assist you, please do not hesitate to reach out to our leasing office. The Synergy Management Team.
submitted by Asime M. - |Recommended: YesSynergy Experience — We love it so far
response from property -Thank you for your feedback. We are glad to hear that you love it here at Synergy at the Mayfair Collection. Our team works extremely hard to provide the best experience to all current and future residents. -The Synergy at the Mayfair Collection Management Team
submitted by Lindsey B. - |Recommended: NoGreat Location and Good Management — Pros - Management is very nice and transparent. They act with a sense of urgency. The Property Manager, Adam, is awesome - Great location - Decent gym Cons - The building is a little too pet friendly... There's always dog poop or pee stains in the elevator and hallways. Dogs are constantly barking as residents walk down the hallway to their doors, which is annoying. When someone slams their front door, all the dogs on the floor start barking. It's very disruptive and can be hard to sleep when this happens, which is quite frequently. Most of the dogs aren't even trained. They're huge dogs that tackle you as you're walking in the hallway. It's terrible. They need to restrict the size of the dogs that can live there. - The coffee machine is always out of espresso beans - The leasing office sends out WAY too many emails. You can expect to receive about 5 emails a day from them. It's too many emails. Please consider creating a weekly newsletter to distribute resident news. - While the location is great, there is a lot of sketchy activity that happens around this area. The police are constantly being called to Synergy not just one police car, usually about 10-15 cars... . A young woman was also abducted in the parking garage you can find news articles on this it was pretty scary , but management responded quite well to the incident. Still, I think there are more safety measures that could be taken, such as decreasing the amount of time the parking garage stays open. There should also be a security system that alerts management if a car enters the garage without a fob. - Synergy forces you to use their cable and internet services, GlassBlu. You cannot purchase internet separately from cable, which is definitely a con. If I don't watch cable, I shouldn't have to pay 60 month for it. - The heaters are electric, which make for an extremely expensive electric bill in the winter, which is 8 months out of the year here. If you have a corner unit like I had, you better start saving your money now to pay for that bill - Underground parking is very expensive, 100 month. The free parking lot is too small to fit everyone at Synergy so that's a rip off. However, you can park at the hotel next door for free that has a covered garage. Still, parking needs to be made more accessible financially. Residents are already paying 2000 month and you can't provide free parking Ridiculous. - Very, very expensive rent costs, especially for the area. It's just Milwaukee, WI. It's not a major city...
response from property -Thank you for your review, Lindsey! We are glad to hear that your interactions with staff have been good and you find our location convenient. However, we are sorry that you find the parking arrangements and security unsatisfactory, and we would like to know improve in these aspects and become a community you are happy to call home. We encourage you to please give us a call (414) 797-6001 or stop by the office so we may address your concerns, and together become a better community. -The Synergy at the Mayfair Collection Management Team.
submitted by Ryan M. - |Recommended: YesAwesome — Quiet and cozy
response from property -Thank you for your sweet review! We're glad to hear that you find your home quiet and cozy to your liking. We ourselves enjoy things quiet and cozy, and will continue to make sure we can provide such a place to you and all of our residents! Give us a call at (414) 219-1658 if you have any suggestions or would like to tell us more of the things you enjoy about living here. Please have a good one! - The Synergy at the Mayfair Collection Management Team
submitted by Margaret P. - |Recommended: YesGreat Community — Great community, management, and maintenance staff. Surface parking can end up being inconvenient but there are always sufficient spots in side parking lots, underground parking is worth the fee in my opinion . The management staff is friendly, responsive and plans fun events for the community The apartments are well made and if there is ever any issue maintenance staff fixes it within a day.
response from property -Margaret, We are so glad that you had a great interaction with our office and maintenance staff that always responds to your requests. We work so hard to make sure our maintenance team responds to the maintenance requests in a professional and timely manner. Warm regards, Synergy at the Mayfair Collection Management Team
submitted by Reginald P. - |Recommended: YesNew in town — The staff displayed professionalism throughout my moving process.
response from property -Thank you for your review Reginald. We are so glad to hear that you are having a great experience and enjoying your home. We take a lot of pride in our staff and we are happy to hear that you have had nothing but pleasant experiences with them! Please don't hesitate to give our office a call if you have any suggestions on how to further improve our community. -The Synergy at the Mayfair Collection Management Team.
submitted by Ashley C. - |Recommended: YesOverall, highly recommend — Clean community areas, nice amenities, friendly prompt staff.
response from property -Thank you for taking time to post this review. We are so pleased to offer you a 5-star living experience. We appreciate your feedback and value you as a part of our community. Warmest Regards, - The Synergy at the Mayfair Collection Management Team
submitted by Nicholas M. - |Recommended: YesGreat place to live — There is a great sense of community here. The building is well maintained. We have really enjoyed our time living here.
response from property -Thank you for your review, Nicholas! It is good to hear that you have found this community to be an enjoyable place to call home and we hope to continue to provide that same atmosphere for as long as you are with us. If you have any feedback for us to improve on we would gladly listen and do our best to improve, you can call (414) 797-6001 or stop by the office at any time. -The Synergy at the Mayfair Collection Management Team.

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